1. Due to the nature of the work, we do not offer refunds after work has been started already.
2. Client can cancel the contract anytime, a refund will not be provided if the contract is cancelled in between the ongoing month. In this case, while future billing will be discontinued, no prorated refunds will be given.
3. A refund will not be applicable if client does not approve Insightful Technologies's suggestions and recommendations to certain changes (“White Hat” only) including, but not limited to, changing content of website, density of keywords, website source code, website navigation, and structure.
4. A refund will not applicable if client hires another SEO Company within the contractual period or performs SEO on his/her website in parallel.
5. A refund will not be applicable if client does not provide required access to the website for SEO purposes or if the client’s website is offline or in not working state.
6. No payment will be refunded once the client approves mock-up designs and project moves on to development phase.
7. We will not entertain any cancellation for services that our sales team has offered you on special occasions. These are limited time offers and cannot be cancelled without giving any prior notice of minimum 30 days.
8. Search Engine Optimization (SEO) and other Digital Marketing packages are not refundable, but the client may cancel by giving a notice written 30 days in advance.
9. We offer no refunds on deposits or payments for projects that are inactive, abandoned or lay dormant for more than a month.